Consumer laws

Executing Orders and serving justice to consumers The Consumer Protection Act, 2019 – marks a significant milestone in the landscape of consumer rights in India. It is enacted to replace the Consumer Protection Act of 1986, wherein the new legislation aims to address the evolving challenges faced by consumers in the modern marketplace. This Consumer […]

The Fast-Moving Consumer Goods (FMCG) sector is a cornerstone of the Indian economy, encompassing a wide range of products that are sold quickly and at relatively low cost. The sector includes items such as packaged foods, beverages, toiletries, over-the-counter drugs and other consumables. Given the vast scale and essential nature of FMCG products, consumer protection […]

What is product liability according to the Consumer Protection Act 2019? Product liability under the Consumer Protection Act 2019 refers to the responsibility of a product manufacturer, seller or service provider for any harm caused to a consumer by a defective product. According to Section 2(34) of the Act, “Product liability means the responsibility of […]

Have you ever found yourself dissatisfied with a product or service you’ve purchased? If so, you’re not alone. Many consumers face similar frustrations every day. However, what sets proactive consumers apart is their willingness to seek resolution. One powerful avenue available to consumers is filing a complaint in the consumer court. This legal recourse empowers […]